Privacy Policy
Last updated: June 2026
Who we are
Halfway Family Estates is a family-run estate agency based in Sheerness, Kent. Our website address is: www.halfwayfamilyestates.co.uk. You can contact us at contactus@halfwayfamilyestates.co.uk.
What information we collect
We may collect and process the following personal data:
Name, email address, phone number and postal address when you submit an enquiry, register with us, or request a valuation
Property preferences and search criteria when you use our website
Technical data such as your IP address, browser type and pages visited, collected via cookies
How we use your information
We use your personal data to:
Respond to your enquiries and arrange property viewings
Send you details of properties that match your requirements
Provide our lettings and property management services
Send you marketing communications where you have consented to receive them
Comply with our legal and regulatory obligations
Our lawful basis for processing
We process your data on the basis of: your consent, the performance of a contract, our legitimate business interests, and legal obligations — depending on the nature of your interaction with us.
Who we share your data with
We do not sell your personal data. We may share it with trusted third parties including property portals (such as Rightmove and Zoopla), referencing agencies, conveyancers, and our software providers, where necessary to deliver our services.
How long we keep your data
We retain personal data for as long as necessary to fulfil the purpose for which it was collected, and in line with any legal requirements. Applicant and landlord records are typically kept for up to 6 years.
Your rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Correct inaccurate data
Request deletion of your data
Object to or restrict how we process your data
Withdraw consent at any time
To exercise any of these rights, please email us at contactus@halfwayfamilyestates.co.uk.
Cookies
Our website uses cookies to improve your browsing experience. You can control cookie settings through your browser. Continuing to use the site without changing settings indicates your acceptance of cookies.
Complaints
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
